To user of O2 and potential other ISPs

Robert Schumann robert at cantab.net
Mon Sep 21 10:54:57 CEST 2009


2009/9/20 Paul Oldham <paul at the-hug.org>

> On 19/09/09 22:50, Wawrzyniec Niewodniczański wrote:
>
> > If you are using O2 broadband please check following website:
> >
> > http://www.jibble.org/o2-broadband-fail/
> >
> > Clients of other ISPs might be affected as well.
>
>
Very, very interesting. I have O2 broadband at home, and recently had
occasion to want to investigate my router's settings, but none of the
username/password combinations I recall using with the router worked. I
ignored it because....

...about 10 days ago my broadband went down. O2's solution to any problem is
to send out a new router, which should be arriving today (hence I'm not too
concerned about being locked out of my current router). It's helpful to know
that the password is now set to the serial number.

Odd thing is, BT is aware of a problem on my line which is interfering with
ADSL, to do with a tree nixing the cable. O2's second line support didn't
seem aware or willing to consider that this was not a router-related
problem. Ah well. I guess they're too busy fending off support calls with
the response "it meets our standards".

Robert.



> Good work by the author. I think I would have given up long before he
> finally got a result from O2.
> --
> Paul
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