JOB: Helpdesk/ Customer Services Manager, London

[jt]

hello,

I am looking to recruit someone who is technically competent with good
knowledge of VOIP, SIP, Wi-Fi, DSL and preferably MySQL Querying for a
role with a mobile technology company that will encompass managing a
customer services/ helpdesk team (currently staffed at 20).

Your team will be responsible for managing customer queries via e-mail,
web and at times telephone.

You will also be responsible for recruitment, training, mentoring,
monitoring, creating helpdesk policy, acting as a senior user and team
leader in development and test programs.

This job will be based in London and will pay circa £45k-£50k + benefits.

Please e-mail me using james at camalyn.org to learn more.

All the best,
James

// James Tobin // Camalyn // +44 (0) 7952 145 127
james at camalyn.org